Resources

Whitepapers

Getting to Know Your Lapsed Members

Read this report to discover insights into why members lapse and how your organization can win back those members that got away.

Whitepapers

Benchmark Report: Preparing for 2021 and Beyond

Uncover insights on strategic priorities, growth outlook and tips on how your association can prepare for the future. Download the report here!

Webinars

Preparing for 2021 and beyond: The association business model of the future

Join Community Brands for a free on-demand webinar to learn how you can derive opportunity from the disruption of 2020. Hear how to meet today’s member needs, actively engage new audiences, and uncover new revenue opportunities.

Webinars

Pandemic Proof Your Association

In this new era of uncertainty, associations need pandemic-proof tactics to stay connected to members and deliver benefits in new and innovative ways. In this webinar, you’ll discover how savvy associations are adapting to this current reality.

Whitepapers

Association Research & Trends | Engage Members and Increase Membership 

Gain insights into the latest association research and trends on how to engage members and increase membership.  

Whitepapers

Career Advancement Tip Sheet

In this guide, you’ll learn about three tips and some powerful resources to help you elevate career advancement opportunities for your members.

Webinars

Top Tips for Diversifying Revenue Streams in Uncertain Times

f you’re ready to get ahead of the “new normal” and take your organization to the next level, join Howard Pollock, VP of Enterprise Sales, Community Brands and Craig Peake, Sr. Director, Solutions Engineering, NetForum Enterprise for this on-demand webinar.

Webinars

Research Study Association Trends 2020

Join us and Community Brands for this on-demand webinar to reveal new insights from our Association Trends 2020 study directly to you.

Whitepapers

Checklist for Successful Virtual Events 

With this checklist your virtual event will deliver the experience your members deserve and achieve the most return on investment (ROI).  

Webinars

Virtual Events Lessons Learned

Register for this on-demand Association Executive Leadership webinar and discover lessons learned for hosting a virtual event members, sponsors, and staff alike love.

Infographics

The Member Renewal Timeline to Increase Member Retention

Given that it can cost five times more to attract a new member than it does to retain an existing one, member retention is arguably as important if not more important than acquiring a new member.

Whitepapers

10 Ways to Reduce Member Churn

Retaining members is crucial and less costly than attracting new members. Download our whitepaper here to learn about 10 strategies to keep your existing members.

Webinars

Proven strategies to increase member retention

Join us for an on-demand webinar to learn how to nurture relationships with your members to make them stick around and feel like they can’t afford to leave. Hear how your association peers are currently increasing retention and how vital it is to convey the value of membership.

Whitepapers

Understanding Enterprise AMS Pricing with NetForum Enterprise

Read here for the 7 factors to determine the true cost of purchasing, owning and maintaining Association Management Software

Testimonials

Katie McDaniels – Senior Manager of Finance and Operations at the American Institute of Certified Public Accountants (AICPA)

In this NetForum Enterprise testimonial, watch Katie McDaniels, Senior Manager of Finance and Operations at the American Institute of Certified Public Accountants (AICPA), discuss how NetForum streamlined AICPA's high-volume dues processing.

Webinars

NetForum Enterprise in 15 Minutes!

Join us for a live webinar on May 27, 2020 from 1:30-2:00pm ET where we’ll provide a 15 minute overview of NetForum’s powerful out-of-the-box suite along with 15 minutes of Q&A.

Webinars

Protect Your Organization: Growth & Risk Management in 2020

Do you feel Risk Management is becoming more complicated as your organization grows? If so, you’re not alone. Join us for a free one hour on-demand webinar to find out more.

Webinars

How much does an AMS really cost?

Join us on-demand where we drop the veil and give you real insight into AMS pricing and discover seven key factors that will help determine the true cost.

Whitepapers

How to Personalize the Member Experience

Find out how to start showing your members that your association understands and is keeping up with their expectations as their life stages change. Posted on March 4, 2020.

Infographics

The Road to Personalization Success

Start delivering relevant, one-on-one experiences that your members expect. Download the infographic here to find out more. Posted on February 27, 2020.

Webinars

Personalization 101: Turning Member Expectations into Reality

Every day, we are presented with some sort of personalized experience. Are you giving your members the same experience? Watch this On-Demand webinar to learn why it's important, how to use the data you already have, and how you can get started. Posted on January 30, 2020.

Whitepapers

Top 12 Reasons Customers Choose NetForum Enterprise

This study discusses the top twelve reasons why organizations turn to NetForum every day for their association management needs. Posted on December 27, 2019.

Infographics

Member Engagement and Loyalty Study

Download the infographic for your road map to member engagement and loyalty. Posted on November 15, 2019.

Webinars

Member Engagement and Loyalty Study Reveal

Join us and Community Brands as we review the study and provide recommendations on how to use the study’s data to better serve your members during this on-demand webinar. Posted on November 13, 2019.

Whitepapers

Member Engagement and Loyalty Study

Your members turn to your association for many reasons. Find out what members want from their professional associations and what makes them stick around. Posted on November 8, 2019.

Webinars

Digital Evolution Study Reveal

Take a look at findings from the study plus recommendations on how to use the study’s data to more effectively employ technology to better serve your members. Posted on October 3, 2019. Watch the on-demand recording.

Infographics

Member Value and Technology Gap

Community Brands surveyed more than 1,000 association members and 400 association staff representatives to examine the gaps that exist between member value and association technology. Posted on September 19, 2019.

Infographics

Member Personalization and Data Privacy

The Community Brands Digital Evolution Study found that members are willing to provide information to their organization if they think it’s secure and they’ll benefit from sharing the data. Posted on September 19, 2019.

Webinars

How NetForum Supports the Member Journey

Learn more about how NetForum Enterprise's association software stands out from the competition due to its ability to help associations manage their members from backpack to briefcase. Posted on September 16, 2019. Watch the on-demand recording.

Whitepapers

Digital Evolution Study by Community Brands

Insights on the past, present, and future of member expectations and association technology by Community Brands. Posted on September 6, 2019.

Tool Kits

Backpack to Briefcase Member Journey

Follow the journey and the legend to see how NetForum’s AMS robust modules and integrations support members from backpack to briefcase and beyond. Posted on August 22, 2019.

Whitepapers

Evaluating Your Association’s Chapter Program

Discover practical ideas and approaches to help you evaluate your associations chapter program’s health and tips on how to improve it. Posted on August 14, 2019.

Case Studies

AIPLA makes earning mandatory CLE credits easy with NetForum and Freestone

AIPLA now delivers all of its continuing legal education (CLE) offerings to members via Freestone, which is seamlessly integrated it's AMS, NetForum Enterprise™, for a streamlined member experience. Posted on August 10, 2019.

Case Studies

NACUBO Integrates LMS with NetForum by Community Brands

NACUBO offers members unparalleled opportunities to learn the business of higher education with Community Brands learning management system, Freestone. Posted on August 10, 2019.

Whitepapers

Top Ways to Grow your Career Center: Digital and Traditional Marketing

Your career center is a source of engagement and revenue for your organization. Download this whitepaper from CommunityBrands.com to discover what powerful approaches will take your career center to the next level. Posted on August 10, 2019.

Webinars

Gaining Board Approval for Budget for New Technology

Investing in new technology can be one of the largest investments you’ll ever make at your organization. Watch the on-demand recording for strategies to get your board on board. Published on August 8, 2019. Watch the on-demand recording.

Whitepapers

Career Center Software: The 5 W’s

Check out this essential guide for finding your perfect job board provider by CommunityBrands.com. Posted on August 7, 2019.

Whitepapers

Gaining Board Approval for a New Online Career Center Solution

Download this checklist from CommunityBrands.com to help you paint a compelling picture and convince your board that it’s time for new career center software. Posted on August 7, 2019.

Whitepapers

A guide for professional associations

Using your job board and learning management system (LMS) to support your members’ career journey. Posted on August 6, 2019.

Infographics

Getting your board on board for new software budget

Using the right strategies to frame and plan your conversations with your board to best help them understand the value of new technology. Posted on August 6, 2019.

Whitepapers

How to Attract New Members for Long-Term Success

In this paper, you’ll discover practical approaches to help you reach your association's member recruitment goals and improve your members’ experience along the way. Posted on August 2, 2019.

Whitepapers

Gaining Board Approval for Technology Budget

Building the business case for a technology change starts early – well before you put a software contract in front of your board. This guide will prepare you to speak confidently and intelligently about why it’s time to invest in new technology. Posted on August 2, 2019.

Whitepapers

Gaining Board Approval for a new Learning Management System

Download this checklist to help you prepare to speak confidently and convince your board that it's time for a new LMS. Posted on July 30, 2019.

Whitepapers

Discovering Super Members for Associations

Uncover 4 steps to measure member engagement and why identifing highly engaged members, or “Super Members,” is crucial for long-term success. Posted on July 25, 2019.

Whitepapers

Member Engagement Study

This study set out to explore the topic of engagement differently, looking at the subject through a new lens that compares how and why members actually engage with organizations and how professional organizations think members engage with their organizations. Posted on July 24, 2019.

Case Studies

National Society of Professional Engineers

NSPE creates a seamless member renewal experience between national and state chapters leveraging NetForum Enterprise and YourMembership. Posted on July 1, 2019.

Webinars

Members for Life: Fueling the Journey from Student to Retiree

Join Sig VanDamme, Membership Software Evangelist, Community Brands and Reggie Henry, CIO, ASAE as they take a deep dive into the complete member journey. Posted on June 11, 2019. Watch the on-demand recording.

Whitepapers

The modern association’s guide to microlearning

This paper will break down the concept of microlearning, why it's important for members professional development, and how your association can incorporate this concept into your online learning program. Posted on June 4, 2019.

Whitepapers

Supporting the Lifetime Member Journey

How to deliver a great member experience, from new member recruitment to retirees – and everything in between. Download the guide today. Posted on May 20, 2019.

Webinars

Drive Revenue With NetForum’s Fundraising Tools

Is one of your main strategic goals to increase revenue? Watch this webinar to learn how you can generate more revenue for your organization with NetForum's fundraising tools. Posted on April 24, 2019. Watch the on-demand recording.

Webinars

Key Ingredients to a Complete Member Journey

Join Community Brands EVP of Careers and Learning along with other industry experts to learn how to best use your tech stack to retain members and tip to acquire new ones. Posted on April 9, 2019. Watch the on-demand recording.

Webinars

Top Ways to Generate Incremental Revenue in 2019 and Beyond

Join our Executive Vice Presidents of our Association & Nonprofit Solutions division, Tristan Jordan, Dan Gaertner and Erin Shy at 1:00pm ET as they deliver innovative ideas for how to increase your revenue in 2019 and beyond. Posted on February 22, 2019. Watch the on-demand recording.

Whitepapers

Non Dues Revenue Guide

Our teams at Community Brands have assembled ten of the best sources of non-dues revenue to consider for your association. Download the whitepaper for all 10 ideas. Posted on February 20, 2019.

Whitepapers

AMS Buyers Guide

The AMS you choose will determine if you will have the necessary tools to meet these expectations, engage members, and drive revenue – today, and in the future. Posted on February 4, 2019.

Whitepapers

Digital Member Study

Community Brands Digital Member Study examines current member experiences and the technology that supports them, as well as the shifting expectations and engagement preferences of members. Posted on October 26, 2018.

Whitepapers

Donor Experience Study

This study sets out to better understand current donor experiences, both in-person and online, to identify areas where nonprofits might improve. Posted on October 25, 2018.

Whitepapers

Member Loyalty Study

The Member Loyalty Study by Community Brands takes a deep dive into why members stay, why they leave, and the best ways to communicate your value to them. Posted on October 20, 2018.

Whitepapers

The ultimate AMS pricing guide for large associations

Replacing your existing membership software can be one of the largest investments you'll ever make in your career. You have questions, we have answers. Posted on October 9, 2018.

Infographics

The Lifetime Member Journey

Personalizing the experience for every stage of the member journey. Posted on October 4, 2018.