Resources We like to share what we've learned All All TypesWhitepapersWebinarsCase StudiesInfographicsTool KitsTestimonialsAll TopicsAssociation SoftwareFundraisingIndustry TrendsProfessional DevelopmentTechnology Showing 49 resources out of 49 Infographics The Member Renewal Timeline to Increase Member Retention Given that it can cost five times more to attract a new member than it does to retain an existing one, member retention is arguably as important if not more important than acquiring a new member. Whitepapers 10 Ways to Reduce Member Churn Retaining members is crucial and less costly than attracting new members. Download our whitepaper here to learn about 10 strategies to keep your existing members. Webinars Proven strategies to increase member retention Join us for an on-demand webinar to learn how to nurture relationships with your members to make them stick around and feel like they can’t afford to leave. Hear how your association peers are currently increasing retention and how vital it is to convey the value of membership. Whitepapers Understanding Enterprise AMS Pricing with NetForum Enterprise Read here for the 7 factors to determine the true cost of purchasing, owning and maintaining Association Management Software Testimonials Katie McDaniels – Senior Manager of Finance and Operations at the American Institute of Certified Public Accountants (AICPA) In this NetForum Enterprise testimonial, watch Katie McDaniels, Senior Manager of Finance and Operations at the American Institute of Certified Public Accountants (AICPA), discuss how NetForum streamlined AICPA's high-volume dues processing. Webinars NetForum Enterprise in 15 Minutes! Join us for a live webinar on May 27, 2020 from 1:30-2:00pm ET where we’ll provide a 15 minute overview of NetForum’s powerful out-of-the-box suite along with 15 minutes of Q&A. Webinars Protect Your Organization: Growth & Risk Management in 2020 Do you feel Risk Management is becoming more complicated as your organization grows? If so, you’re not alone. Join us for a free one hour on-demand webinar to find out more. Webinars How much does an AMS really cost? Join us on-demand where we drop the veil and give you real insight into AMS pricing and discover seven key factors that will help determine the true cost. Whitepapers How to Personalize the Member Experience Find out how to start showing your members that your association understands and is keeping up with their expectations as their life stages change. Posted on March 4, 2020. Infographics The Road to Personalization Success Start delivering relevant, one-on-one experiences that your members expect. Download the infographic here to find out more. Posted on February 27, 2020. Webinars Personalization 101: Turning Member Expectations into Reality Every day, we are presented with some sort of personalized experience. Are you giving your members the same experience? Watch this On-Demand webinar to learn why it's important, how to use the data you already have, and how you can get started. Posted on January 30, 2020. Whitepapers Top 12 Reasons Customers Choose NetForum Enterprise This study discusses the top twelve reasons why organizations turn to NetForum every day for their association management needs. Posted on December 27, 2019. Infographics Member Engagement and Loyalty Study Download the infographic for your road map to member engagement and loyalty. Posted on November 15, 2019. Webinars Member Engagement and Loyalty Study Reveal Join us and Community Brands as we review the study and provide recommendations on how to use the study’s data to better serve your members during this on-demand webinar. Posted on November 13, 2019. Whitepapers Member Engagement and Loyalty Study Your members turn to your association for many reasons. Find out what members want from their professional associations and what makes them stick around. Posted on November 8, 2019. Webinars Digital Evolution Study Reveal Take a look at findings from the study plus recommendations on how to use the study’s data to more effectively employ technology to better serve your members. Posted on October 3, 2019. Watch the on-demand recording. Infographics Member Value and Technology Gap Community Brands surveyed more than 1,000 association members and 400 association staff representatives to examine the gaps that exist between member value and association technology. Posted on September 19, 2019. Infographics Member Personalization and Data Privacy The Community Brands Digital Evolution Study found that members are willing to provide information to their organization if they think it’s secure and they’ll benefit from sharing the data. Posted on September 19, 2019. Webinars How NetForum Supports the Member Journey Learn more about how NetForum Enterprise's association software stands out from the competition due to its ability to help associations manage their members from backpack to briefcase. Posted on September 16, 2019. Watch the on-demand recording. Whitepapers Digital Evolution Study by Community Brands Insights on the past, present, and future of member expectations and association technology by Community Brands. Posted on September 6, 2019. Tool Kits Backpack to Briefcase Member Journey Follow the journey and the legend to see how NetForum’s AMS robust modules and integrations support members from backpack to briefcase and beyond. Posted on August 22, 2019. Whitepapers Evaluating Your Association’s Chapter Program Discover practical ideas and approaches to help you evaluate your associations chapter program’s health and tips on how to improve it. Posted on August 14, 2019. Case Studies AIPLA makes earning mandatory CLE credits easy with NetForum and Freestone AIPLA now delivers all of its continuing legal education (CLE) offerings to members via Freestone, which is seamlessly integrated it's AMS, NetForum Enterprise™, for a streamlined member experience. Posted on August 10, 2019. Case Studies NACUBO Integrates LMS with NetForum by Community Brands NACUBO offers members unparalleled opportunities to learn the business of higher education with Community Brands learning management system, Freestone. Posted on August 10, 2019. Whitepapers Top Ways to Grow your Career Center: Digital and Traditional Marketing Your career center is a source of engagement and revenue for your organization. Download this whitepaper from CommunityBrands.com to discover what powerful approaches will take your career center to the next level. Posted on August 10, 2019. Webinars Gaining Board Approval for Budget for New Technology Investing in new technology can be one of the largest investments you’ll ever make at your organization. Watch the on-demand recording for strategies to get your board on board. Published on August 8, 2019. Watch the on-demand recording. Whitepapers Career Center Software: The 5 W’s Check out this essential guide for finding your perfect job board provider by CommunityBrands.com. Posted on August 7, 2019. Whitepapers Gaining Board Approval for a New Online Career Center Solution Download this checklist from CommunityBrands.com to help you paint a compelling picture and convince your board that it’s time for new career center software. Posted on August 7, 2019. Whitepapers A guide for professional associations Using your job board and learning management system (LMS) to support your members’ career journey. Posted on August 6, 2019. Infographics Getting your board on board for new software budget Using the right strategies to frame and plan your conversations with your board to best help them understand the value of new technology. Posted on August 6, 2019. Whitepapers How to Attract New Members for Long-Term Success In this paper, you’ll discover practical approaches to help you reach your association's member recruitment goals and improve your members’ experience along the way. Posted on August 2, 2019. Whitepapers Gaining Board Approval for Technology Budget Building the business case for a technology change starts early – well before you put a software contract in front of your board. This guide will prepare you to speak confidently and intelligently about why it’s time to invest in new technology. Posted on August 2, 2019. Whitepapers Gaining Board Approval for a new Learning Management System Download this checklist to help you prepare to speak confidently and convince your board that it's time for a new LMS. Posted on July 30, 2019. Whitepapers Discovering Super Members for Associations Uncover 4 steps to measure member engagement and why identifing highly engaged members, or “Super Members,” is crucial for long-term success. Posted on July 25, 2019. Whitepapers Member Engagement Study This study set out to explore the topic of engagement differently, looking at the subject through a new lens that compares how and why members actually engage with organizations and how professional organizations think members engage with their organizations. Posted on July 24, 2019. Case Studies National Society of Professional Engineers NSPE creates a seamless member renewal experience between national and state chapters leveraging NetForum Enterprise and YourMembership. Posted on July 1, 2019. Webinars Members for Life: Fueling the Journey from Student to Retiree Join Sig VanDamme, Membership Software Evangelist, Community Brands and Reggie Henry, CIO, ASAE as they take a deep dive into the complete member journey. Posted on June 11, 2019. Watch the on-demand recording. Whitepapers The modern association’s guide to microlearning This paper will break down the concept of microlearning, why it's important for members professional development, and how your association can incorporate this concept into your online learning program. Posted on June 4, 2019. Whitepapers Supporting the Lifetime Member Journey How to deliver a great member experience, from new member recruitment to retirees – and everything in between. Download the guide today. Posted on May 20, 2019. Webinars Drive Revenue With NetForum’s Fundraising Tools Is one of your main strategic goals to increase revenue? Watch this webinar to learn how you can generate more revenue for your organization with NetForum's fundraising tools. Posted on April 24, 2019. Watch the on-demand recording. Webinars Key Ingredients to a Complete Member Journey Join Community Brands EVP of Careers and Learning along with other industry experts to learn how to best use your tech stack to retain members and tip to acquire new ones. Posted on April 9, 2019. Watch the on-demand recording. Webinars Top Ways to Generate Incremental Revenue in 2019 and Beyond Join our Executive Vice Presidents of our Association & Nonprofit Solutions division, Tristan Jordan, Dan Gaertner and Erin Shy at 1:00pm ET as they deliver innovative ideas for how to increase your revenue in 2019 and beyond. Posted on February 22, 2019. Watch the on-demand recording. Whitepapers Non Dues Revenue Guide Our teams at Community Brands have assembled ten of the best sources of non-dues revenue to consider for your association. Download the whitepaper for all 10 ideas. Posted on February 20, 2019. Whitepapers AMS Buyers Guide The AMS you choose will determine if you will have the necessary tools to meet these expectations, engage members, and drive revenue – today, and in the future. Posted on February 4, 2019. Whitepapers Digital Member Study Community Brands Digital Member Study examines current member experiences and the technology that supports them, as well as the shifting expectations and engagement preferences of members. Posted on October 26, 2018. Whitepapers Donor Experience Study This study sets out to better understand current donor experiences, both in-person and online, to identify areas where nonprofits might improve. Posted on October 25, 2018. Whitepapers Member Loyalty Study The Member Loyalty Study by Community Brands takes a deep dive into why members stay, why they leave, and the best ways to communicate your value to them. Posted on October 20, 2018. Whitepapers The ultimate AMS pricing guide for large associations Replacing your existing membership software can be one of the largest investments you'll ever make in your career. You have questions, we have answers. Posted on October 9, 2018. Infographics The Lifetime Member Journey Personalizing the experience for every stage of the member journey. Posted on October 4, 2018.