NetForum Association Management Software Features

Robust functionality to support your goals

With 20+ years of experience partnering with the association industry, NetForum has evolved to provide the functionality your mid- to large-sized association needs to get you the most value out of your software.

Features

Why do organizations choose NetForum?

Whether you have a simple or complex dues system and no matter how big your association is, NetForum can help.
Here are some of the top features loved by our customers:

Customer Relationship Management (CRM)

Customer Relationship Management (CRM)

Don’t pay extra for an external CRM! Associations don’t have time for that. Get an AMS that includes a CRM. NetForum’s CRM was designed specifically for associations and will help you manage your members efficiently.

Gain a unified view of member, prospect and donor data, engagement, and transactions.

See a complete picture of any record in your database with easy-to-use, data-rich 360° profile view.

Create parent/child account relationships, giving parent accounts the ability to manage contact information and membership status for their child accounts.

Track interactions and correspondence with and between constituents.

Automatically document constituent questions and forward to the appropriate staff member.

Don’t pay extra for an external CRM! Associations don’t have time for that. Get an AMS that includes a CRM. NetForum’s CRM was designed specifically for associations and will help you manage your members efficiently.

Membership Management

Membership Management

Manage and streamline the member journey – from application to renewal. NetForum’s membership processes will help you save time so you can provide a better member experience.

Create and deliver value to members while building lifelong relationships with a unified view of members and their engagement.

Automate and manage the member journey from application to renewal.

Easily configure multi-tiered membership models, including individual and organizational memberships.

Structure membership dues with highly configurable pricing rules based on membership-level or profile data for the individual member.

Personalize the member journey with our proprietary A-Score™ member engagement scoring tool configured to scoring that meets your association’s needs.

Manage and streamline the member journey – from application to renewal. NetForum’s membership processes will help you save time so you can provide a better member experience.

Accounting

Accounting

Look no further for an AMS that includes an accounting module designed to support integration of your financial data directly with the correct accounts. Finally, you can easily compile and review financial data to see the financial health of your association.

Create and adjust pro-forma invoices for companies and individuals, apply discounts or late charges, and process payments.

Process returns, and reverse posted transactions back to credit cards or third-party payment systems.

Incrementally recognize deferred revenues according to user-defined schedules.

Maintain tax tables and handle multi-currency transactions.

Integrate your financial data directly with the correct accounts in a third-party accounting package and communicate seamlessly with other financial software.

Look no further for an AMS that includes an accounting module designed to support integration of your financial data directly with the correct accounts. Finally, you can easily compile and review financial data to see the financial health of your association.

Reporting & Analytics

Reporting & Analytics

With 300+ standard reports that you can view, modify, or create easily with drop-down lists or using SQL, NetForum puts you in control of your data. And take it to the next level with Nucleus Analytics dashboards putting clear membership data visualization at the fingertips of everyone across your organization.

Gain visibility into the health of your organization by easily accessing membership data trends via standard or custom reports.

Track the complete membership lifecycle from non-member to retired member.

Modify standard reports without the need for IT assistance by quickly using the query tool to answer specific questions across multiple datasets.

Have reports automatically sent to your inbox or your Executive Committee at predetermined intervals.

Quickly view renewal rates, lapsed members, new members, and more with customizable dashboards.

With 300+ standard reports that you can view, modify, or create easily with drop-down lists or using SQL, NetForum puts you in control of your data. And take it to the next level with Nucleus Analytics dashboards putting clear membership data visualization at the fingertips of everyone across your organization.

Events

Events

Events are one of the top revenue generators for associations, and NetForum includes functionality that saves you time on event setup and management to help events run smoothly and return a higher ROI.

Drive attendee engagement, delight exhibitors, and boost revenue with easy-to-manage, can’t miss events.

Create, manage, and track event details such as multiple registration types, early bird, promotional or complimentary pricing and a-la-carte registration.

Define trade show locations and dates, and seamlessly associate the exhibit to an event in your Event Management module.

Track booth purchases, move exhibitors between booths, and easily create unique pricing structures, as well as special fees for sponsored activities and special events.

Bill exhibitors based on milestone installment dates, and track cash receipts in your centralized accounts receivable system.

Events are one of the top revenue generators for associations, and NetForum includes functionality that saves you time on event setup and management to help events run smoothly and return a higher ROI.

Fundraising

Fundraising

NetForum is best known for fundraising capabilities. Get enterprise-level functionality such as a 360-degree view of campaigns, donors, and fundraising events so you can maximize your fundraising efforts.

Strengthen donor relationships and generate more funds with robust features that handle every aspect of fundraising.

Simplify the lifecycle of prospects to lifetime donors with relationship scoring and advanced gift processing.

Move your donors to the next giving level with proven moves management intelligence.

Discover new supporters and uncover potential in your existing donor base to further your mission.

Manage a 360-degree view of your donors, prospects and volunteers through data-rich profiles and reports.

NetForum is best known for fundraising capabilities. Get enterprise-level functionality such as a 360-degree view of campaigns, donors, and fundraising events so you can maximize your fundraising efforts.

Advertising

Advertising

Set up your standard or detailed rate cards and then apply it to all your subscriptions so you can quickly profit from your advertising sales. Easily add new insertion orders from the contract profile to get your ads included in the proper publications.

Manage your sales process and pipeline with total visibility and generate more revenue.

Review activity and assignments by salesperson, and coordinate contacts and follow-ups to avoid duplicating efforts.

Set up your formal sales process and attach a win probability to each stage.

View a variety of pipeline reports to easily assess projected revenues.

Set up your standard or detailed rate cards and then apply it to all your subscriptions so you can quickly profit from your advertising sales. Easily add new insertion orders from the contract profile to get your ads included in the proper publications.

Member portal with eCommerce

Member Portal with eCommerce

Your members can log in to update their membership, register for events, and purchase subscriptions or merchandise all from a secure, mobile-responsive site. Create a seamless transaction process for your members with NetForum’s modern eWeb solution.

Diversify your revenue stream by easily managing dues, event registrations, donations and store items.

Configure shipping methods based on what is being purchased, which warehouse, and where it is being shipped to.

Calculate taxes for products based on the shipping address of an order and a customizable tax table.

Establish various pricing structures based on demographic criteria or membership status.

Your members can log in to update their membership, register for events, and purchase subscriptions or merchandise all from a secure, mobile-responsive site. Create a seamless transaction process for your members with NetForum’s modern eWeb solution.

Subscriptions

Set up, track, and manage subscriptions with a variety of prices, formats, and distribution methods within NetForum. By having your subscription data in your AMS, you can maximize your ability to recruit new members who subscribe to your publications and also advertise to them about upcoming events.

Your Membership Career Center

Career Center

NetForum comes with the revenue-generating machine – YM Careers. In addition to job board, your members will benefit from career paths and insights to guide them to their career goals. We also offer career coaching and advice, all with a revenue-sharing job board to attract new members to your organization.

Increase revenue and boost member enrollment with an integrated job board.

Create a non-dues revenue stream with a fully-integrated job board.

Provide members and non-members additional value through career resources and job opportunities.

Use your job board as a member acquisition tool by tracking and marketing to non-member job seekers.

Non-member job seeker information is synced to contact records in NetForum for personalized marketing.

Member job seeker information is also captured! Get a 360-degree view of a member’s career center activity.

NetForum comes with the revenue-generating machine – YM Careers. In addition to job board, your members will benefit from career paths and insights to guide them to their career goals. We also offer career coaching and advice, all with a revenue-sharing job board to attract new members to your organization.

There are even more features to explore. 

NetForum has all the features you need today and can grow with in the future. From member engagement scoring to committee management, awards and accreditation, NetForum is the last AMS you will ever need. 

NetForum by community brands

Benefit of partnering with
NetForum and Community Brands

With dedicated research and development, product management, and development teams working together across Community Brands, our products keep getting better so we can serve the best solutions for your organization. Some organizations take NetForum to the next level by pairing it with our Community Brands suite of enhanced association technology solutions.

Membership Management

Put your members and staff first with data-driven member management​

Learning & Development

Move members forward with educational experiences for professional development

Data Analytics

Make smarter decisions and drive change with your data​​

Career Center

Become the ultimate jobs and career growth destination

Event Management

Transform engagement​ at in-person, hybrid, & virtual events​​

Fundraising

Connect with donors and raise more money for your mission​