National Volunteer Appreciation Month is the perfect time to update your strategy for recruiting and maintaining your volunteers. Here is some sage advice written by Peggy Hoffman, President of Mariner Management & Marketing. Lackluster volunteerism. The...
Looking for new association management software? Here’s how to make the most of AMS Fest 2021 to find the AMS system that’s right for your organization. AMS Fest 2021 – four things to look for, plus an insider tip about one of the most impactful AMS technology...
How do you create a customer experience that meets (or exceeds) today’s member expectations? Start with engagement scoring. Don’t let a disappointing member experience turn your members away. Develop an engaging experience that rivals that of today’s leading...
How do you create a customer experience that meets (or exceeds) today’s member expectations? Start with engagement scoring. Don’t let a disappointing member experience turn your members away. Develop an engaging experience that rivals that of today’s leading...
To meet today’s member expectations, personalization is a must-do. The consumer (and member) demand for personalization has reached new heights. Here are three ways to deliver a more personalized experience for your members. It’s not too surprising that the...
When you’re looking for an association management software (AMS) solution for your organization, you might not immediately think of how it will address your accounting needs. But just consider how often your membership activities and processes require accounting...
Is member engagement at the top of your association’s strategy? Of course, it is. In the 2019 Chapter Benchmarking Report by Mariner Management, member engagement rose even higher on the list of strategic importance of chapter programs. Sixty-four percent viewed...
NetForum is a world-class AMS that does a terrific job managing membership data and supporting business-critical financial processing for associations and non-profits. I say this fully aware that this compliment is somewhat self-aggrandizing, given that Tim Ward...
When we think about the growing needs for association and nonprofit technology, certification management has often taken a backseat. Best practices in membership management has dominated our news feeds for years, and for good reason. But there’s a change in the air,...
Top tips learned from associations with proven membership growth. Let me admit something right off the bat: Despite the title of this article, great associations may not actually do everything in this article every single day. But the truth is, at the very least,...
