Association Management Software

Top rated member management software for large associations and nonprofits

Engage members, drive revenue, and increase efficiency with 30+ powerful member management features

Membership management
Create and deliver value to members while building lifelong relationships with a unified view of members and their engagement.

  • Automate and manage the member journey from application to renewal.
  • Easily configure multi-tiered membership models, including individual and organizational memberships.
  • Structure membership dues with highly-configurable pricing rules based on membership-level or profile data for the individual member.
  • Personalize the member journey with our proprietary A-Score™ member engagement scoring tool configured to scoring that meets your association’s needs.
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Member engagement scoring (A-Score)
NetForum’s powerful engagement scoring, or proprietary A-Score module offers advanced member scoring capabilities that enhance and personalize the member experience.

  • Personalize the member journey and enhance retention with our proprietary A-Score™ member engagement scoring tool
  • Configure scoring that meets your association’s needs
  • Drive incremental revenue through personalized re-engagement campaigns
  • Better understand your members and their interests with advanced engagement reporting
Fundraising Management
Generate more funds with robust features that handle every aspect of fundraising.

  • Streamline fundraising and automate processes and communications with one solution.
  • Ensure team members have access to the information they need to surface actionable insight.
  • Achieve a clear 360-degree view of campaigns, donors and fundraising events.
Donor & Fund Management
Strengthen donor relationships and generate more funds with robust features that handle every aspect of fundraising.

  • Simplify the lifecycle of prospects to life-time donors with relationship scoring and advanced gift processing.
  • Move your donors to the next giving level with proven moves management intelligence.
  • Discover new supporters and uncover potential in your existing donor base to further your mission.
  • Manage a 360-degree view of your donors, prospects and volunteers through data-rich profiles and reports.
Certification and Credentialing
Drive non-dues revenue and member engagement with certifications and credentialing.

  • Boost member retention with easy renewal requirements based on the latest round of certification.
  • Track credit history, including credits issued, test date, test type, score, result, rank and more.
  • Provide a 360-degree view to empower applicants to self-monitor requirements and progress.
  • Streamline the life cycle for members, creating customized workflows to handle the process from application to retirement.
E-Commerce
Diversify your revenue stream by easily managing dues, event registrations, donations and store items.

  • Configure shipping methods based on what is being purchased, which warehouse, and where it is being shipped to
  • Calculate taxes for products based on the shipping address of an order and a customizable tax table
  • Establish various pricing structures based on demographic criteria or membership status.
Dashboards & Advanced Reporting
Gain visibility into the health of your organization by easily accessing membership data trends via standard or customer reports.

  • Track the complete membership lifecycle from non-member to retired member.
  • Modify standard reports without the need to go to IT by quickly using the query tool to quickly answer specific questions across multiple datasets.
  • Have report automatically sent to your inbox or your Executive Committee at predetermined intervals.
  • Quickly view renewal rates, lapsed members, new members, and more with customizable dashboards.
Accounting & Finance
Easily compile and analyze financial data to know exactly where your organization stands at any given moment.

  • Create and adjust pro-forma invoices for companies and individuals, apply discounts or late charges, and process payments.
  • Process returns, and reverse posted transactions back to credit cards or third-party payment systems.
  • Incrementally recognize deferred revenues according to user-defined schedules.
  • Maintain tax tables and handle multi-currency transactions.
  • Integrate your financial data directly with the correct accounts in a third-party accounting package and communicate seamlessly with other financial software.
Events & Exhibit Management
Drive attendee engagement, delight exhibitors, and boost revenue with easy-to-manage, can’t miss events.

  • Create, manage, and track event details such as multiple registration types, early bird, promotional or complimentary pricing and a-la-carte registration.
  • Define trade show locations and dates, and seamlessly associate the exhibit to an event in your Event Management module.
  • Track booth purchases, move exhibitors between booths, and easily create unique pricing structures, as well as special fees for sponsored activities and special events.
  • Bill exhibitors based on milestone installment dates, and track cash receipts in your centralized accounts receivable system.
Process Automation

Simplify and streamline your day-to-day operations with automated workflows so your time can go towards more member-centric activities.

  • Build efficient processes through a graphical workflow builder.
  • Create intelligent forms with conditional logic for higher response rates.
  • Control your form design, field labels and controls, and creation of dashboards and widgets.
Customer Relationship Management
Gain a unified view of member, prospect and donor data, engagement, and transactions.

  • See a complete picture of any record in your database with easy-to-use, data-rich 360° profile view.
  • Create parent/child account relationships, giving parent accounts the ability to manage contact information and membership status for their child accounts.
  • Track interactions and correspondence with and between constituents.
  • Automatically document constituent questions and forward to the appropriate staff member.
Committees & Chapters
Build active communities of committee members and easily keep up with what’s going on at all levels.

  • Manage and track committees, sub-committees and task forces and their relationship to parent committee.
  • Track individual committee member participation, and the history of previous committee members along with the dates they served.
  • Publish and distribute committee minutes and documents.
Sales
Manage your sales process and pipeline with total visibility and generate more revenue.

  • Review activity and assignments by sales person, and coordinate contacts and follow-ups to avoid duplicating efforts.
  • Set up your formal sales process and attach a win probability to each stage.
  • View a variety of pipeline reports to easily assess projected revenues.
Awards and Abstracts
Efficiently manage your association’s awards and abstract submissions with custom workflows for the submission, review and acceptance process.

  • Manage each applicant, from entry submission through the judging process.
  • Track the various stages of judging, calculate scores for each phase and easily determine final award recipients.
  • Manage requests for abstracts or papers, including online submissions.
  • Standardize forms and set requirements for abstract submissions – ensuring complete, accurate entries.

Additional features of NetForum include:

    • Accreditation
    • Advertising
    • Case management
    • Conflict of interest
  • Certification management/ continuing education
  • Content management system (CMS)
  • Job board
  • Developer toolkit
  • Discussion groups
  • E-Marketing
  • Inventory
  • Moves management
  • My transactions
  • Profile management
  • Subscriptions
  • Time and billing management

What senior leaders are saying about NetForum

What used to take weeks each month now takes less than an hour to complete. Rhoda Chari

Senior Manager, Member Services and Database Administration, National Society of Professional Engineers